FAQ
Q: Is there a volume discount?
A: Absolutely! Click on the green OnTarget button in the top left.
5% for 2-5 users
10% for 6-25 users
20% for 26-50 users
30% for 51-100 users
40% for 100+ users
Q. What is a Triple-P company?
A: The term Triple P is related to the aim of companies, and therefore it is related as well to the design of products and services. It refers to the concept of the triple “bottom line” as formulated by John Elkington in his book Cannibals with Forks (Elkington, 1998).
According to the triple bottom line concept, equal weight should be given in corporate activities
to the following three aspects:
- “people”, the social consequences of its actions
- “planet”, the ecological consequences
- “profit”, the economic profitability of companies (being the source of “Prosperity”)
Q. You guys seem really smart, have you guys been to the moon?
A: Not yet, but we’re working on it.
Q. I think the product would be better if [insert your great idea here] - can you implement it?
A: We sure can. Contact us and let us know what your idea is! We’re very interested in what you have to say!
Q. OnTarget far surpassed all of my expectations, how can I let you know how happy I am with it?
A: Glad you liked it! Drop us a line at on the Contact Us page and we’ll be sure to add your testimonial to the site!
Q. Do you have training options/videos to help me get started?
A: Yup. We offer training classes as well as video on the Features page.
Q. Why should I choose your product over the competition?
A: We believe that OnTarget offers you the most value for the dollars spent. Over the years, we’ve used many of the alternatives. Many position themselves as offering the most features, 900 different reports, etc. In our experience, you pay for all these features even though in practice you will only ever use a handful. OnTarget gives you what you need, what is useful, at a great price.
Q. OnTarget has saved me millions of dollars in costs and I don’t know what to do with all this money I’ve saved! You charged me so little for the product and I feel bad, can I give you some back?
A: We most certainly wouldn’t be opposed to firing the cash this way if you really want to, but that’s the selling point of OnTarget. We want you to keep the money and just tell all your friends about it if it is our choice. :)
Q. Have you seen those new 10MILLION candle power flashlights? What’s the point of those, and does your product integrate with them?
A: Seen them, yes. They’re pretty sweet. And good news, if you just wanted to print out each page of OnTarget 2009 and try to look at them at night, in a forest, without any other light, then yes, it appears OnTarget 2009 would integrate, nicely.
Q. Why do I need the MS access or access runtime?
A: OnTarget 2009 is based on the MS Access Runtime which enables individuals to run it on their personal PC as well as organizations to deploy it to many users with central storage of project information.
Q. How long is this money back guarantee?
A: If you’re not completely satisfied over the first 30 days, we’ll give you your money back, just use the contact us form to start the process!
Q. I would like to request a custom change to the software, but I don’t know how to do it; will you assist?
A: We’re always willing to listen and assist where we can! Rates start at $180 per hour for customizations and will be a minimum of 4 hours. Contact us for more details.
Q. Who let the dogs out?
A: My vote lies with Odysseus, who bred Argos before his adventure to Troy.
Q. Is there a web based version?
A: Not yet, but stay tuned!
Q. Can I make my own custom reports?
A: No.
Q. Does this work on my Macintosh?
A: Yes, but you need to use a virtual Windows environment.
Q. Can I run this in DOS?
A: Define “run” :).
Q. How does OnTarget create or enhance value for me?
A: OnTarget is a powerful tool to manage projects and portfolios for businesses and teams of all sizes. OnTarget reduces inefficiencies and miscommunication by providing a proven method of standardized project management. Concise information is collected and available company-wide for all active projects and all employees.
Easy-to-use navigation lets each level of the company get the information they need right now, from project managers to corporate executives. With this powerful tool, you will have less mistakes, better efficiency, and higher customer satisfaction on an ongoing basis. You will use much less labor to manage the same workload… Given today’s labor costs, we think the product will likely pay for itself in the first month!
Q. How do I register OnTarget?
Via the contact form, be sure to have your confirmation code that we emailed with your download!
Q. What is the projected Return On Investment (ROI) for OnTarget?
A: OnTarget brings value, efficiency, and cost savings to your workload. That translates into dollar savings as soon as you begin using the product. With the price of labor today, many companies will see a complete ROI return within 30 days!
Consider how much time you or your team spends every week trying to update project status, send out reports, or gather together a portfolio view of all in-flight projects. Our experience indicates that the time to complete these activities can be substantially reduced with OnTarget. What used to take hours can now take minutes.
Q. What are the system requirements to use OnTarget?
| Component | Requirement |
|---|---|
| Computer and processor | 500 megahertz (MHz) processor or higher |
| Memory | 256 megabyte (MB) RAM or higher |
| Hard disk | 700 (MB); a portion of this disk space will be freed after installation if the original download package is removed from the hard drive. |
| Display | 1024×768 or higher resolution monitor |
| Operating system | Microsoft Windows XP with Service Pack (SP) 2, Windows Server 2003 with SP1, or later operating system1 |
| Other | Connectivity to Microsoft Windows Server 2003 with SP1 or later running Microsoft Windows SharePoint Services is required for certain advanced collaboration functionality. Collecting Data via E-mail requires Outlook 2007.
Internet Explorer 6.0 or later, 32 bit browser only. Internet functionality requires Internet access (fees may apply). |
| Additional | Actual requirements and product functionality may vary based on your system configuration and operating system. |
Q. Can I e-mail reports directly from the program?
A: Not at this time. We recommend printing reports to PDF and then email the attachment. If you don’t have a PDF creator, we recommend QPDF.
Q. What the heck is a dashboard?
A: A dashboard is similar to the one in any car… it’s a place where you can see “at a glance” everything that is going on. In OnTarget, the dashboard shows you a list of projects based on the filter selections you made. You can then double-click on any project to open it and view more detail.
Q. What systems is OnTarget certified working on?
A: 2000/XP/Vista 32 and 64 bit/Windows 7 BETA


